FAQ

Is this online course approved for ticket dismissals and insurance discounts?

Yes, TakeDefensiveDriving.com is approved by the Texas Education Agency and is accepted by all courts in Texas for ticket dismissal and can lower your insurance rates by up to 10%. Be sure to check with your insurance agent for details.

Is TakeDefensiveDriving.com an approved online course provider in Texas?

Yes, TakeDefensiveDrivingOnline.com is owned by course provider #206, which is Drive Defensively in Texas LLC out of San Antonio, and has been in the defensive driving business for over 20 years. We are approved by TEA, the Texas Education Agency, the state of Texas, and by all Texas Courts for ticket dismissal.

Does TakeDefensiveDriving.com replace the need to sit in a classroom for the defensive driving course?

Absolutely! No Boring classrooms! Plus, it is educational and very captivating. Additionally, you can choose to have our online drivers education class fully narrated, no need to read pages and pages of text.

How long does it take to complete this online course?

As an approved online defensive driving program by the Texas Education Agency, our online course is 6 hours in length, which includes 5 hours of instruction, and 1 hour for breaks. We break our 6hr defensive driving course into 11 units which you can take at your own pace. You can spend just a few minutes at a time or take all 6 hours at once, whatever you decide. Our program will keep track of when and where you logged out of the system. The time spent to complete the course will vary from one person to another based on how much additional time you choose to spend on each page and unit.

Do I need any special hardware to take the course?

No special hardware is required. You can take the defensive driving course from any web-enable computer, PC with Windows 7 or higher and Mac with Mac OS X or higher that has a high speed internet connection and a current Media Player.

Can I take the course in sections?

Yes. While some students may choose to complete our online defensive driving class all in one sitting, you may start and stop the program as often as you like until you have completed the course. Login and out as your schedule permits. The Take Defensive Driving program automatically keeps track of your progress, so when you log back in, you pick up where you left off.

Are there specific hours that I can take the course?

You can take our defensive driving class at any hour of the day. Itís available to you 24-hours a day and every day of the year. When you need a ticket dismissed or just want a break on your insurance, you can take defensive driving whenever you need.

Can I begin the course on one computer and continue it on another?

Yes, our Take Defensive Driving program gives you great flexibility. You create a login password when you begin and you can use this password from any computer. The course will automatically track your progress, so when you log back into the program, you will pick up where you left off.  Remember, this online defensive driving course is available to you 24-hours a day.

How much does the course cost?

Our approved online defensive driving class is only $25. This includes a our TEA, state and court approved 6 hour online defensive driving class, and free certificate delivery using standard US mail. There are no hidden costs or charges at the end of the TakeDefensiveDriving.com course.

What are the methods of payment?

For our online transactions, Take Defensive Driving uses PayPal which allows us to accept most all online payment types. You can pay for the course with VISA, Master Card, American Express, Discover and even by check. And for your account safety and piece of mind, TakeDefensiveDriving.com uses state of the art encryption technology to prevent fraud and ensure your security with all Internet transactions.

Is it safe to use my credit card on the Internet?

Yes. TakeDefensiveDriving.com uses the latest encryption technology to process our credit card transactions to prevent fraud and ensure maximum security with all Internet transactions.

Do you offer refunds should I change my mind?

Yes. You may receive a full refund within 3 days from the receipt of payment and partial refunds may be offered after 3 days. No refunds will be issued after 7 days and all refund requests must be made online.

How many days do I have to complete the course?

TakeDefensiveDriving.com keeps your registration and login information for 90 days from the first time you login.

Will there be a final exam?

No. There will be unit exams. We will ask you 4 multiple-choice questions upon completion of each of the 11 units. We think this works out better for students that take the course a few units at a time over several days or even weeks. The information will still be fresh on your mind when you complete each unit and take the quiz. No need to stress about a final exam.

What if I donít pass the unit quizzes?

Itís not very likely. The unit quizzes are not tricky and cover only the material you just completed.  If you donít pass a quiz you will be allowed to review the unit and take the quiz as many as three times per unit.

How will I receive my Certificate of Completion?

The state of Texas and TEA require that all defensive driving certificates are to be mailed to their destination. After completing the online course you will receive a State approved Certificate of Completion via the US Mail within 7-10 business days at no additional charge. If need your Certificate sooner, both 2-day and overnight delivery are available for an additional charge. All certificates are processed the day they are completed.

Is 2-Day or Overnight Delivery Available?

Yes. If youíre in a hurry and need your Certificate right away both 2-day and overnight delivery is available via US Postal Service or via FedEx. For overnight delivery you will need to complete the course by 12 noon in order to receive your certificate the following business day. Just select the 2-day or overnight option on the registration page or at the end of the course and TakeDefensiveDrivingOnline will express deliver your Certificate to you. A 2-day delivery is only $25 and Overnight is $35.

What if I have a question during the course?

TakeDefensiveDrivingOnline.com has licensed instructors and technical support available 24-hours a day, 7 days a week. For assistance email us at support@takedefensivedriving.com.  Should you need to speak to someone directly feel free to call our help line at 1-888-428-8296.